Shipping policy

All orders are processed and shipped within 1-4 business days, excluding holiday periods.

UK Postage:

Royal Mail 1st Class Signed: 1-3 business days delivery. 

Royal Mail 2nd Class Signed: 5-7 business days delivery. 

International Postage:

Evri / Royal Mail: 15-30 business days delivery. You will receive a tracking code.

All shipping costs are determined by the size/ weight of the items purchased, and the destination address.

International Custom Fees:

Please note that customers are responsible for all international custom and duty fees. These are in addition to, and not included in the cost of shipping.

Incorrect/ Insufficient Address:

If you mistakenly provided an incorrect address please contact me immediately. If your order has not yet shipped, I will correct it immediately with no problem. If your order has already been shipped, we must wait until delivery is attempted and then returned back to myself before I can change the address or provide you with a refund - please note that original shipping charges are non-refundable and additional shipping charges will incur for reshipment. In the case where a package is refused and shipped back to myself, customers will be responsible for the original shipping charges. This also applies if the buyer fails to collect their parcel from the post office.

Mail Theft:

As I'm sure you can understand, if your package gets stolen from your address/ safe place it is not my concern. Once your tracking shows the package has been delivered I can not file for missing mail compensation. This mail theft needs to be reported to your delivery courier and local authorities.